FAQ Section

Clear Guidance for Your Physiotherapy Journey

Empowering You with Knowledge for Better Health and Recovery

    Do I Need a Doctor’s Referral to See a Physiotherapist?

    No referral is necessary to see a physiotherapist. However, if you're covered by certain insurance plans, some plans may require a physician’s referral in order to get treatment costs reimbursed.

    What Should I Expect During My First Physiotherapy Session, how should I dress?

    During your first session, your physiotherapist will conduct a thorough assessment to understand your symptoms, medical history, and specific goals. This may include physical exams, tests, and movement assessments. Based on this, they will create a personalized treatment plan tailored to your needs. Please dress comfortably and according to the type and area of injury. Shorts and a t-shirt or tank top is usually sufficient.

    How Long Will My Treatment Take and how many sessions will I need?

    The duration of treatment varies depending on the condition and the individual and how diligently you follow the rehabilitation plan of your physiotherapist. Most patients start seeing progress within a few sessions, but the total length of treatment could range from a few weeks to several months, depending on the severity and complexity of your condition. The frequency of sessions depends on your condition and the treatment plan. Your physiotherapist will continuously adjust this based on your recovery.

    What Is Direct Billing, and Do You Offer It?

    Direct billing means that we can submit your physiotherapy claim directly to your insurance provider, so you don’t have to pay upfront. Yes, we offer direct billing to most insurance companies, making the process simpler and more convenient for you. Please bring your Health Benefits Card with you to your appointment or include the information on the initial intake form.

    Is Physiotherapy Painful?

    While physiotherapy aims to reduce pain and discomfort, some techniques, such as manual therapy or certain exercises, may cause temporary discomfort. Some people may experience mild soreness or discomfort following treatment. Your physiotherapist will work with you to ensure the treatments are effective without causing unnecessary pain. This is typically temporary and a sign that your body is adapting to the treatment. If you experience any prolonged pain or adverse effects, it’s important to let your physiotherapist know.

    What to Expect at Your First Physiotherapy Visit

    Your first physiotherapy appointment is a key step toward recovery and understanding your condition. Here’s what you can expect to make the process smooth and stress-free.

    Initial Consultation and Assessment

    You will meet with your therapist and they will go through the following with you:

    • Personal Information: You’ll start by providing your personal details, insurance information, and health history. This helps the physiotherapist understand your background and any relevant medical conditions.
    • Medical History: The physiotherapist will ask about any past injuries, surgeries, or medical conditions. Be prepared to discuss your symptoms in detail, including when they started, how they affect your daily activities, and if you’ve had any treatments or tests (like X-rays or MRIs).
    • Current Symptoms: You’ll be asked about the nature of your pain or discomfort. Your physiotherapist may ask specific questions to help identify the cause of your condition, such as whether your pain is constant or intermittent, sharp or dull, and what activities make it worse or better.

    Physical Examination

    • Posture and Movement Analysis: The physiotherapist will observe your posture, walking pattern (gait), and movement to assess how your body is functioning.
    • Palpation: They may gently touch or press on areas of your body to identify tenderness, swelling, or muscle tightness.
    • Range of Motion Tests: You’ll be asked to move your joints and limbs through specific ranges to check for any stiffness, pain, or restriction.
    • Strength and Flexibility Tests: The physiotherapist may ask you to perform some exercises or movements to assess the strength of your muscles and the flexibility of your joints.

    Diagnosis and Discussion of Treatment Plan

    • Based on the assessment, your physiotherapist will provide a working diagnosis of your condition, explaining the underlying cause of your pain or dysfunction.
    • They’ll discuss treatment options with you, which may include manual therapy, specific exercises, modalities like ultrasound or heat/cold therapy, and lifestyle recommendations (posture, ergonomics, etc.).
    • Your physiotherapist will outline goals for your recovery, including short-term and long-term objectives. They will tailor the treatment plan to your specific needs, taking into account your physical condition, goals, and any limitations you may have.

    Treatment During the First Visit

    • Hands-On Therapy: Depending on your condition, the physiotherapist may begin with hands-on treatments like joint mobilization, soft tissue massage, or myofascial release to reduce pain and improve mobility.
    • Exercise Prescription: You may be given specific exercises to improve strength, flexibility, and stability. These exercises will be easy to follow and may involve stretching, strengthening, or balance activities.
    • Pain Management Techniques: If you’re in pain, the physiotherapist might use modalities like heat, cold packs, electrical stimulation, or ultrasound to help reduce discomfort and inflammation.

    Education and Advice

    • The physiotherapist will educate you on your condition and how to manage it effectively. This may include advice on posture, ergonomics, and activity modifications to avoid aggravating your symptoms.
    • You may receive instructions for home exercises and self-care strategies, which will be essential for speeding up recovery and preventing future issues.
    • If your condition requires, your physiotherapist may refer you to a specialist (e.g., orthopedic surgeon) or recommend additional tests for further evaluation.

    Discussion of Next Steps

    • Treatment Frequency: Based on your condition, the physiotherapist will recommend how often you should come for treatment. Initially, this may be 2-3 times a week, but it will taper off as you improve.
    • Follow-Up: After your first visit, you may be scheduled for subsequent sessions, where the physiotherapist will track your progress and adjust your treatment plan accordingly.
    • Expected Recovery Timeline: You’ll receive a rough timeline for your recovery, depending on the severity of your condition and how your body responds to the treatment plan.

    What to Bring with You

    • Medical Records: If you have any recent test results, imaging reports (X-rays, MRIs), or physician notes, bring them with you.
    • Clothing: Wear comfortable, loose-fitting clothing that allows easy movement. For some conditions, you may need to expose the affected area (e.g., shoulder, knee), so dressing in layers is recommended.
    • Insurance Information: If you’re using insurance, bring your insurance card and any relevant claim details. Many clinics offer direct billing, so make sure to ask about this option.

    After Your First Visit

    • Follow-Up Instructions: Your physiotherapist will guide you on what to do after your session. This may include doing specific exercises at home, applying ice or heat, or avoiding certain activities that could exacerbate your condition.
    • Feel Better Soon: It’s normal to feel some soreness after your first physiotherapy session, especially if you’ve received hands-on treatments or started a new exercise routine. This should subside within a day or two, and your physiotherapist will adjust the treatment plan if necessary.

    Your first physiotherapy visit is a step toward recovery, and our goal is to help you achieve the best possible outcome. Don’t hesitate to ask questions throughout your appointment—your physiotherapist is there to guide and support you every step of the way!